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FMTC strives to offer not solely a wonderful product, however glorious customer support as nicely. As a shopper, you may have entry to a wealth of help and sources that will help you reach internet affiliate marketing.
When you haven’t observed, we now have a brand new reside chat function on our web site. This lets you contact and chat with a help consultant throughout common enterprise hours. Our chat hours are M-F from 9am to 5pm CT. When you want help exterior of those hours, the chat service will notify you and you may submit a help ticket as an alternative.
You may contact our help desk by emailing [email protected] at any time. Your electronic mail will likely be changed into a ticket and directed to the suitable individual. We purpose to reply throughout the similar day — often inside 2 hours — so make sure you preserve a watch out when you’ve submitted your ticket.
Whether or not you may have questions on offers being posted, questions on your feed subscription, or anything, our help employees is right here that will help you.
You may attain us by cellphone at (512) 430-4970. You’ll be directed to the suitable individual you’re making an attempt to get in contact with. When you’d want to schedule a name upfront, we’re all the time completely satisfied to arrange a convention name utilizing Zoom. Be happy to electronic mail our help desk or a selected particular person to achieve out and arrange a name.
You may attain out to us any time on social media as nicely. Whereas our ticketing system is monitored extra intently, social media could be a handy strategy to attain out with comfort. We’re out there on Fb, Twitter and LinkedIn. You’ll want to give us a observe should you haven’t finished so but.
No robots right here! Our help is staffed by actual, reside people who’ve the information and functionality to help you along with your questions. Whether or not you may have questions on integration, options, pricing, or normal feedback and solutions, our workforce is right here to assist. While you join our service, we join you with the correct individual that will help you get essentially the most out of our options.